Check coverage & book your collection
Three quick steps. Most customers book in under a minute - no commitment until you're sure we cover your postcode.
1
Check your area2
Your details3
Pick collection slot
Start here
New Customer?
Check we cover your area - enter your postcode:
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Sign in with your Customer ID to book another collection.
FAQ's
Search for coverage in your area, register your details and book online. Full details on how our service works can be found here. A list of things we iron is also available.
HOW IT WORKS
From the moment we collect your ironing to the time it's ready for return, your ironing is kept safe in a clean, smoke-free environment and is clearly labelled so we can identify who it belongs to. We have insurance in the event of loss or damage to clients' garments. Terms & Conditions apply.
Any bag is fine - we see plenty of black bags, IKEA bags, etc. If you don't have a bag, we will provide you with one. The driver needs to be able to weigh your ironing so they can advise you of the cost before it's taken away. Please don't put the ironing in a washing basket as this cannot be weighed accurately.
No. We can collect from a porch, garage, shed, outhouse, etc. Just let us know prior to collection where your ironing will be. We will always leave a receipt through your letterbox detailing the cost and return time. Upon return, we like to hand over the ironing personally, however if this isn't possible, just tell us where you'd like us to leave it.
Our standard service turnaround is 48 hours, although we offer a premium 24-hour service which costs a little more. Collections made on a Friday are returned on a Monday, unless our local agent offers a weekend drop-off service.
No. You can book our service as and when you like. We can arrange weekly, fortnightly or monthly collections if you prefer. If you decide you don't need a collection, just let us know before the time.
When you make a booking, enter the discount code and we will deduct the voucher value from your total cost. If you qualify for NHS, Military or Emergency Service discount, you will need to show your ID card to the driver on the initial collection. We issue discount codes via email to our regular clients - sign up at the bottom of this page.
We treat our service very seriously, with quality checks made for every load of ironing returned. In the unlikely event that you are not entirely satisfied with your ironing, contact us within 24 hours of return and we will collect and re-iron it free of charge.
You can cancel a booking anytime - all we ask is that you let us know at least 4 hours before the collection time. You can cancel online or by calling us on 0333 444 1850. You can also edit a booking (e.g. change the pickup time or return date) in your account. You cannot cancel once the ironing has been collected.
This depends on whether we have coverage in your new area. A simple search on our areas page will tell you. You can edit your address and contact numbers by logging into your account. If you are moving to a different agent area, we may need to route future bookings to an alternative agent.
We charge by weight. The cost is from £6.50/kg with a minimum charge of £35.00. Full details can be found on our pricing page.
When we collect your ironing, we'll leave you a printed invoice and also send you an email with a payment link. You need to make payment before your ironing is returned - the driver cannot take payment at the door.
We accept all major credit and debit cards - you can pay online or over the phone. You can also pay by bank transfer or set up a Direct Debit for automated payments. Some agents carry card readers so you can pay on the doorstep.
Sorry, we do not accept cash.
Sorry, we do not accept cash.
Good to know...
- Smoke-free environments only
- Fully insured - your clothes are safe
- 48-hour standard turnaround
- Collection & delivery
- Book online any time